Frequently Asked Questions

Customer Service:

How can I obtain a quote on my property?

How can I obtain a copy of my policy?

How can I pay my bill?

What types of installment plans do you have?

Do you accept credit cards?

Why was my policy cancelled?

Where should I mail my premium?

What states do you write business in?

Where can I send overnight mail?

Are any of your Customer Service Representatives bilingual?

How can I reduce my premium?


How do I report a loss?

How do I know if you received my claim?

I don't know my claim number. How do I get it?

How can I talk to the person handling my claim?