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THE CONTRIBUTIONSHIP
COMPANIES
PRIVACY NOTICE
The Contributionship Companies have been meeting the insurance needs
of our customers since 1752. We have a long history of respect for
and commitment to the privacy of our customers. In order to provide
products and services that respond to your needs we collect certain
personal information about you and members of your household. We
want you to understand what information we collect about you and
how we use that information. We obtain and use this information
only in accordance with
Federal and State law.
Information We Collect
We collect the following categories of personal information about
you and members of your household.
· Information from you directly or through an agent or broker, including
information from applications, worksheets, questionnaires, claim
forms, other documents, correspondence, telephone contacts and electronic
communications. For example, this includes information such as your
name, address, date of birth, social security number, occupation,
telephone number, driver's license number and sometimes, your health
history and condition.
· Information from a consumer reporting agency. For example, this
includes information such as motor vehicle records, accident/violation
history, credit reports, claims history and market value comparisons.
· Information from property inspectors retained by us. For example,
this includes information about your home; its location, condition,
value and it may include photographs.
· Information about your transactions with us. For example, your
policy(ies), coverage, premiums, claims history and payment history.
· Information from visitors to our web sites. For example, information
provided from you through on-line forms and information requests
or online information collecting devices known as "cookies". We
do not use "cookies" to retrieve information from a visitor's computer
that was not originally sent in a "cookie".
Use of Information
The information that we collect helps us to identify who you are,
manage our relationship with you, develop or offer products and
services that meet your needs, provide you with accurate rates and
provide superior customer service.
Disclosure of Information
We may disclose information that we collect to affiliated and nonaffiliated
third parties for servicing and processing transactions. For example,
we may disclose to reinsurers, insurance agents or brokers, auditors,
claim adjusters or rating bureaus. We may disclose information to
our affiliates and other parties that perform services for us such
as customer service or account maintenance. We may also disclose
information to affiliated and nonaffiliated parties as permitted
or required by law. For example, we may disclose information in
response to a subpoena, to detect or prevent fraud or to comply
with an inquiry from a government agency or regulator. Any personally
identifiable medical information about you or a member of your household
will not be shared for any purpose other than to underwrite your
policy, administer a claim or as disclosed to you when the information
is collected or to which you consent.
Security Procedures
We maintain physical, electronic and procedural safeguards to protect
the confidentiality of nonpublic personal information about our
customers against: unauthorized access or disclosure; and accidental
loss, alteration, or destruction. We restrict access to nonpublic
personal information about our customers to those employees who
need to know that information to provide products and services to
our customers.
Information of Former Customers
Our privacy policy also applies to former customers.
Changes in Privacy Policy
We may choose to modify our policy at any time. We will notify customers
of any modifications at least annually.
The Contributionship Companies
The Contributionship Companies on whose behalf this notice is being
given are:
The Philadelphia Contributionship for the Insurance of Houses from
Loss by Fire
The Philadelphia Contributionship Insurance Company
Germantown Insurance Company
Franklin Agency, Inc.
First Insurance Company of America
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PRIVACY
NOTICE
REPORT
A CLAIM
DICTIONARY
OF INSURANCE TERMS
CONTACT
OUR CUSTOMER SERVICE STAFF
CONTACT
OUR CLAIM DEPARTMENT
REQUEST
A BROCHURE
SAFETY
TIPS
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